Read our new article on Valentine’s Day for updated information on Valentine’s Day Marketing!
As we all know (because retailers started promoting it before our Christmas trees were even brown) Valentine’s Day is upon us again. This is typically seen as our annual reminder to parade our loved ones with affection, romance, and surely some sappy gifts, but it is also a much-overlooked opportunity for businesses to do the same and show they are smitten with customers. Here are some marketing ideas on how to say, “I love you,” and cultivate customer loyalty this Valentine’s Day.
Contests and giveaways
If staying in theme, hold a 14-day contest for a product or service giveaway via your website and social media. People love free stuff and are even willing to work for it. If in need of some feedback, ask that customers complete a brief survey to be entered into a drawing. There’s a strong likelihood that your contest will result in positive karma for your company in the form of some always welcome (and free) exposure from bloggers promoting the giveaway to their readers and customers sharing it with their network.
Develop a frequent shopper program
If you have a brick and mortar store, you can create a check-in program through Foursquare or Gowalla to offer a free or discounted product after a specified number of visits. For online retailers, you can offer a coupon code in your receipt or post-purchase email. Even lead gen operations can offer an incentive for referral love.
Coordinate a daily deal special
Hook up with Groupon, LivingSocial, Google Offers, or any number of these daily deal companies to offer a discount on product offerings. This can be especially lucrative if your product happens to be couples oriented, like a massage or water bike ride. This opportunity allows you to cozy up with both new and existing customers.
Promote a coupon or discount through email and social media
Even your most traditional ‘20% off with coupon code FREE’ can go a long way, especially when offering this incentive to current customers. Shoppers have become all too accustomed to seeing such promotions only offered to new customers.
Send sweet nothings and other messages of affection
Utilizing social media or an email newsletter, send out regular customer care oriented notes, letting customers know just how much they are appreciated.
You can share Valentine’s cheer through in-store decorations or online by sweetening up your website or blog. A great example of this was Gilt Groupe, a discount designer website, which integrated hearts into their product detail pages for those items that could be delivered by the big day. Another impressive marketing move on Gilt’s part was the use of love letters hidden throughout the website. If you found all three, you were automatically entered into a drawing.
Create a themed application
Develop a complimentary app, game, or tool that customers can utilize for their own Valentine’s (or otherwise) pleasure. This may be a card template that users can customize and send out to the apple of their eye. It may also be a custom Facebook app that fans can share or play depending upon the functionality. This option would probably be the most time, labor, and cost intensive but may also have the greatest payoff and allow for high levels of creativity.
Keep in mind that there’s no reason to wait until Valentine’s Day to express love for all of your customers. This should be a year-round initiative.
Let me take this opportunity to say thanks to all of our Leverage Marketing clients and partners. Happy Valentine’s Day! Contact us at Leverage Marketing to learn more about how to take advantage of these Valentine’s Day marketing tips.