When it comes to your business reviews online, your reputation can make or break you. Damaging reviews that pop up at the top of search results about your company send prospects running to your competitors in mere seconds. We protect your company’s reputation online with the use of our Reputation Management Tool, which allows us to help you build trust and credibility with prospects and bring in new customers.
Why Reviews Matter
86% of consumers use online reviews in their decision making process.
14% of consumers would try a business that has 3 stars or less.
1 Star difference in reviews results in 5% – 9% change (in either direction) in revenue.
Manage All Local Listings
Update your local listings and make sure they are up to date and accurate.
Optimize local listings so customers can find you.
Know What Customers Say
We can provide an aggregate of all of your reviews so you can keep track what customers are saying in real-time.
Get New Reviews
Having trouble getting new reviews? We make the reviewing process easy for customers whether it’s online or in person.
Request to share reviews across other review sites.
Manage Negative Reviews
Work with a point of contact on our team who will be working on your account/profile.
Part of protecting your business reputation is communicating back with customers, even if the reviews are negative.
We set up alerts to notify you when someone has left a negative review so that you have the ability to address it in a timely manner.
Promote What Happy Customers Say
Build credibility and trust by filtering and displaying what your happiest customers are saying about your business.
We can cross-promote and broadcast positive reviews across your social media accounts and your website.